Me: I need you to look in the back of the computer marked "Lenovo Thinkcentre" and remove the internet cable. It is a cord that looks like a thick phone cord, it has a tab that you have to push down to pull it out, and it should have an orange flashing light right beside it."
Caller: You mean the box?
Caller: The computer box?
Me: Yes. The small, black, Lenovo computer with ThinkCentre engraved on it in white letters, with the cords from the keyboard, monitor and printer going into it.
Caller: Which one is it?
Lesson 6: Technology can be daunting. Keep a cool head and remember, you made it to however old you are because you have the ability to think. Help us all out and use that power.