Caller: I can't get into my account. Me: Ok Ma'am, may I have the email you use with your _______ Account? Caller: You guys didn't give me one. Me: ... Lady what is your email address? Caller: Well, mine is _________@aol.com Me: *hears aol.com and internally screams* Thank you. *looks at her account and sees that she has not logged in recently* Me: Ok. Let's try this, I want you to open up an internet browser... Caller: I don't have the internet here. Me:...ooook. Are you using an app? Caller: Oh no. I dont know how to use those things. Me: How exactly are you trying to access your account? Caller: I open up Google, and I type it in, but nothing happens. Me: Well you need the internet... Caller: You people make this too complicated. Me: *wonders if I have enough internet cable here to hang myself* Lesson 4- Have patience with those helping you, like you want those helping you to have patience with you.
0 Comments
Leave a Reply. |
Wendell TuckerTo pay for the cost of producing shows, I work in IT as a Tech Support Agent. These are my true stories. ArchivesCategories |